Support

Need help? Find answers below or reach out to us directly.

Frequently Asked Questions

How do I upgrade to Premium?+

How do I cancel my subscription?+

Can I use the app without an account?+

How do I generate an audiobook?+

What are Nexo Studio Voices?+

How does the Secure Vault work?+

How do I delete my account and data?+

The app crashed — what should I do?+

Which file formats are supported?+

Does Chromecast work with all content?+

If your question isn't answered above, feel free to reach out. We typically respond within 1–2 business days.

Bug Reports

Please include your device model, Android version, app version, and steps to reproduce the issue.

Feature Requests

We love hearing your ideas. Send us an email with the subject "Feature Request" and describe what you'd like to see.